IT Support and Managed Services - DuraTech Multi-Solutions

    
        IT Support & 
Managed Services

You have a dedicated IT team, without the full-time salary.

Professional Website

Built for Conversion

Ongoing Support & Maintenance

THE PROBLEM WE SOLVE

Every business needs IT support, but most Nigerian SMEs cannot justify hiring a full-time IT staff member. The result is that IT problems get ignored until they become crises, new staff spend their first week without properly configured tools, and nobody is responsible for keeping the business’s technology running smoothly.

OUR APPROACH

DuraTech serves as your outsourced IT department. We provide reliable, responsive, and professional IT support on a retainer basis, so you always have an expert to call, your team is always set up correctly, and your technology never becomes a bottleneck to your business.

    
                WHAT IS INCLUDED            
                    
        Complete Solutions for your          
            Online Presence

Monthly IT Support Retainer

Monthly IT Support Retainer A fixed monthly arrangement that gives your business priority access to DuraTech's support team for troubleshooting, minor fixes, configurations, software issues, and IT advice. Available in 4-hour, 8-hour, and unlimited monthly packages. This replaces the need for a full-time in-house IT person for most SMEs.

New Staff IT Onboarding Package

Every time you hire a new team member, we handle their complete IT setup, business email creation, device configuration, software installation, access permissions, collaboration tool onboarding, and a brief orientation session. Available per hire or as a monthly service for fast-growing teams.

IT Procurement & Hardware Supply

We source, supply, configure, and deliver business IT hardware on your behalf, laptops, desktop computers, routers and networking equipment, printers, UPS systems, and external storage. We advise on what to buy, source at competitive prices, and deliver it ready to use. Trusted by businesses and institutions across Ibadan.

Device Setup & Configuration

New or existing devices set up to your business standards, with the right software installed, security configured, business accounts connected, and staff trained on use. Eliminates the 'where do I start' problem every time a new computer arrives.

Team Collaboration Tools Setup

We deploy and configure team communication and collaboration platforms (Slack or Microsoft Teams) for your organisation, with the right channels, integrations, and user access structures. Replaces fragmented WhatsApp group communication with a professional, searchable, and organised system.

Software Licensing & Renewal Management

We manage your business software licences, tracking renewal dates, sourcing the best prices, and ensuring your team always has access to the tools they need without disruption or compliance risk.

Remote & On-Site IT Support

When something breaks or needs hands-on attention, we are available for both remote support (screen sharing, remote access) and on-site visits in Ibadan and surrounding areas. Fast response, professional resolution.

CCTV & Physical Security Systems

Supply, installation, and configuration of CCTV surveillance systems for business premises, including remote viewing setup so you can monitor your business from your phone. Available across Ibadan and Oyo State.

READY TO GET STARTED?

Stop waiting for something to break before you think about IT. A retainer with DuraTech costs less than one IT emergency.

Startups

Launching for the first time and building your online presence

Established Businesses

With outdated or no website, that needs a modern upgrade

Retailers

Moving their products and services online

Any Business

That wants to make a strong and credible first impression and win more customers.

IT Support & Managed Services